Department for Education coronavirus helpline
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)
Please note, we are currently experiencing high volumes of calls and apologise for any wait that you may experience. Your call will join a queue and we will answer as soon as possible.
Updates on COVID-19:
GOVERNMENT GUIDANCE ON SCHOOLS OPENING IN SEPTEMBER FOR PARENTS/CARERS CAN BE FOUND AT THE FOLLOWING LINK