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Ridgmont Lower School

Learning For Life


Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Please note, we are currently experiencing high volumes of calls and apologise for any wait that you may experience. Your call will join a queue and we will answer as soon as possible.

Please find attached the link to the DfE guidance on Coronavirus. Updated 13.03.2020

Where to find the latest information

Updates on COVID-19:

COVID-19 Emergency Bill

Information was released yesterday on the COVID-19 Emergency Bill, which is to be published later this week. The Bill will include:

  • a power to remove or relax some requirements around education and childcare legislation in order to help these institutions run effectively in the event of an emergency
  • a power to require schools, further education and childcare settings to stay open or re-open, operate in ways to support continued education and childcare such as enable pupils / students to attend different premises, to enhance resilience of childcare and education sector
  • a power to close educational institutions or childcare providers. This will happen only where necessary and proportionate, to help minimise disruption to everyday life. The measures would only be put in place for the period of time required to mitigate the effects of the COVID-19 outbreak
  • powers to bring additional social workers onto the register of social workers held by the regulator, Social Work England